Technology implementation services.

Microsoft Technology solutions

Microsoft Sharepoint solution
Customer Relationship Management (CRM) Solutions
Customer service: Provide more value to customers
ERP

Microsoft Sharepoint solution

Standard software usually do not cater to all your business requirements. Even the best fit software bundle will probably meet at the most 70% of what you actually want. Any standard software either does not meet all your requirements or the high end ones will carry features you will never use.

We at KOL believe that the real breakthroughs achievable from the applications are derived from the simplicity, speed and agility of the platform. Microsoft Sharepoint equips every department within the organization with the most simplest and effective collaborative    medium to manage their business processes, documents, workflows, contents etc in a very systematic manner.

Customization and implementation of SharePoint Portal Server, the Microsoft integrated suite of server applications dedicated to  improve organizational effectiveness through:
Effectively Manage Information Assets

      1. Accelerate Internal and External Shared Business Processes
      2. Make Better-Informed Decisions through Centralized Access to Information
      3. Share Business Information Within and Outside the Organization
      4. Use a Single, Integrated Platform to Manage Intranet, Extranet, and Internet Applications
KOL  has the resources and the expertise to design the collaborative application, deploy and configure MOSS, architect the system for future growth and extensibility, and develop the high-end applications that enable new processes and integrate with Microsoft Office. In addition, we bring unique experience in enterprise platforming to every engagement, enabling the reuse and integration of existing enterprise assets for maximum ROI and minimum time-to-market.

SharePoint Feature Areas:

For further details on case studies  and scheduling  demo, please contact (link to our form)

Customer Relationship Management (CRM) Solutions

KOL Corporation is Microsoft Gold certified partner. It could be a custom based development based on requirement or leveraging on the partnership, KOL offers implementation and customization across Microsoft CRM solutions.

Microsoft Dynamics CRM 4.0 is a fully integrated customer relationship management (CRM) system. Microsoft Dynamics CRM gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. With tools to enhance your company's sales, marketing, and customer service processes—along with native Microsoft Office Outlook integration—Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution.
Microsoft Dynamics CRM helps you drive consistent and measurable improvement in everyday business processes.

Marketing: A clearer view of customers and more informed marketing investments

Segment customer lists into distinct benefit groups and then market to one or more of the identified segments using a workflow-driven model. With Microsoft Dynamics CRM, your marketing professionals can leverage tools for:

• customer segmentation
• campaign planning and execution
• data extraction and cleansing
• analytics and reporting
• marketing/sales collaboration tools
• information sharing portals

Sales: Get more leads and close more business

Access a complete view of customer data online or offline, and leverage tools that enable your sales professionals to get real-time access to leads, identify cross-sell and up-sell opportunities, and close more deals, faster. Microsoft Dynamics CRM provides:

• lead and opportunity management
• account and contact management
• territory management
• forecasting and sales analytics
• offline and mobile device access
• quick access to products, pricing, and quotes

Customer service: Provide more value to customers

Respond faster to customer service issues and empower your service organization to anticipate, address and deliver consistent, efficient customer care that contributes to long-term business profitability. Microsoft Dynamics CRM provides functionality for:

• account and contact management
• case and interaction management
• product and contract management
• knowledge-base management
• service scheduling
• workflow across teams and groups
• service reporting and analytics

ERP
KOL Corporation has been servicing the organizations within the region in implanting the horizontal solutions. Based on the Business requirements KOL Corporation either provides fully customized solution or customize/ implements the solution from partners i.e. Microsoft; which includes a range of Microsoft Dynamics products such as:

Microsoft Dynamics GP
Microsoft Dynamics NAV